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Please arrive 5 minutes before your scheduled appointment. New facial clients, please make sure your forms have been filled out prior to arrival. The Health History & Skin Analysis will take 15-20 minutes to fill out and must be completed before any treatment or advice can be provided.
Late arrival: For skincare appointments, should life get in the way, I will modify our remaining time to complete your service, but you will be charged for the appointment reserved. For waxing appointments, please keep in mind most of these services are scheduled in a 15 minute window. Therefore, if you are 5 or more minutes late I will not be able to see you and you will be charged 50% of the reserved service.
Evolve has a firm cancellation policy. All appointments are to be cancelled at a minimum of 72 hours before the appointment is scheduled. Appointments cancelled after 72 hours will be assessed a cancellation fee of 50% of the reserved service. Cancellations on day of appointment, and all no-shows, will be charged 100% of reserved service. While I do maintain a wait list, as a solo practitioner I can’t work that list to backfill cancellations received the day of appointment. For cancellations received less than 72 hours, the 50% cancellation fee will be refunded if I can rebook that time.